FAQ's
Some, but not all. Please enquire as to which supplements exactly.
Some, but not all. Please enquire as to which supplements exactly.
You can email your order to info@opticell.co.za alternatively you can WhatsApp us your order on +27 (0) 64 682 3934.
OptiCell makes use of third-party courier companies that courier nationwide and internationally. All local parcel couriers are subject to the standard courier service fee (all orders over R 2 000.00 qualify for free nationwide courier). All international courier options are subject additional charges as quoted by the courier company in question.
We have a standard R 150.00 nationwide delivery fee. However, all order over R 2 000.00 qualify for free courier services (this does not apply for international courier).
No, OptiCell makes use of third-party courier companies that courier internationally. All international courier options are subject additional charges as quoted by the courier company in question.
Yes, OptiCell makes use of third-party courier companies that courier internationally. All international courier options are subject to additional charges, as quoted by the courier company in question.
International parcels are sent with all the relevant customs documentation, however, OptiCell cannot be held liable for any parcel that is seized by any international customs offices.
Yes, usually at a lower dosage than for adults. Children under 2 are given a lower dosage. Children 12 and over are given the same dosages as adults.
The test prices include VAT, the administration (paper work) for the tests, handling (sample collection and logistics), courier (to the testing laboratories in question),as well as the physical test (sample collection kits), and testing (done by the respective universities/laboratories).
Each parcel is allocated a unique waybill number which can be used to track the parcel with our third-party courier company, The Courier Guy/DHL. Clients will only be furnished with the way bill number on request.
Yes, our products are known as “complementary supplements”, meaning that they work in conjunction with any chronic/scheduled medication. OptiCell products do not have any contra-indicative reactions to any other medications or supplements.
This allows for a longer period of absorption time, as new research has found that amino acids are easily absorbed through the mouth and the oesophagus. The action of peristalsis down the throat also aids in amino acid absorption.
The Amino Acid Blends and raw amino acids will always be in powder form. Unfortunately, these blends will not be encapsulated.
Unfortunately not, due to the fact that these are health products, and that we cannot guarantee the handling of the product once it has left our premises. We do not offer any form of refunds or returns.
Yes, In the beginning, the detoxification organs may cause toxins to be released and expelled. This may cause short term side effects, examples include; skin irritation, upset stomachs, headaches and/or nausea. Please note that any side effects you might be experiencing are only short-term effects.
For optimal results, we recommend retesting after a single metabolic cycle (6 months) from the previous test.
OptiCell makes use of a sliding scale, meaning the more that you buy the more discount you receive.
5% – orders over R 5 000.00
10% – orders over R 10 000.00
15% – orders over R 15 000.00
20% – orders over R 20 000.00
Potential Distributors will receive discount based on volume of sales.
Yes, this is completely normal. As the amino acids are exposed to oxygen, they oxidise which causes an odour and a slight colour change. As long as the product is still within its expiry limits, this will not affect the efficacy of the products in question.
Yes, this is completely normal. As the amino acids are exposed to oxygen, they oxidise which causes an odour and a slight colour change. As long as the product is still within its expiry limits, this will not affect the efficacy of the products in question.
We would recommend adding the amino acids to either juices or yogurts. All the amino acids are 100% heat stable, meaning they can be frozen or cooked into meal with no threat of the amino acids denaturing in the process thereof.
Yes, OptiCell is a recycling drop off point. You are welcome to reduce your carbon footprint by dropping off ALL your recycling goods with us. OptiCell is aware of its own carbon footprint as we use BPA free, Food-safe Plastic packaging for our supplements.
Yes, all the OptiCell products are based on nutrition. There are no adverse effects to taking our supplements on an empty stomach, but food and water will aid in the absorption of our supplementation.
Yes, but only in certain circumstances, and by request/ appointment only.
Situation 1: When you have a query about any aspect of your treatment schedule or test results.
Situation 2: Six weeks after having started the supplementation regimen.
As long as the blends have been mixed THOROUGHLY and that the cumulative dosage is the same as the individual dosages as supplied/suggested.
The Amino Acid Blends are specifically quoted to last for a 6-week cycle. Depending on the amount and frequency of the capsules taken, these might run out before the blends.
Generally, three years from the date of production.
All OptiCell products need to be stored in a cool, dark and dry place out of reach of children. The amino acids are best kept in the fridge to minimize oxidation reactions, reducing odours and colour changes.
- Adrenal Balance
- PEPC
- Omega 3
- Creative Mind
- N-Acetyl-L-Carnitine
The synergy between the cumulative supplements will enhance the individual effect of each supplement if not taken in isolation.
- Alpha Lipoic Acid
- Intestinal Assist
- PEPC
- Vitamin C
The synergy between the cumulative supplements will enhance the individual effect of each supplement if not taken in isolation.
Unfortunately, we do not, but independent claims can be processed through GAP cover with certain comprehensive medical aid packages.
Yes, OptiCell has designed and developed minimally invasive testing kits that can be sent directly to your house, and administered without the need of a registered nurse or trained medical staff. As long as the instructions provided are followed, there should be no reason why no one can perform the tests themselves in the comfort of their own homes.
No, OptiCell Products are made from 100% natural ingredients and all our products are based on nutrition. There are no adverse effects to taking our supplements, when taking with chronic/ scheduled medication, when taking the supplements on an empty stomach nor if you feel particularly healthy.
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Contact Info
587 Leyds Street, Muckleneuk, Pretoria, 0002
Phone: +27 12 285 0222 or WhatsApp: +27 64 682 3934