OptiCell (Pty) Ltd

Returns And Refunds Policy

Last updated: March 2022

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.


Return & refund policy

Orders can be cancelled before items are shipped out from our offices. In this situation, a full refund will be provided.

If an order fails to arrive via courier past the 1 week suggested waiting period (local) or 4 weeks suggested waiting period (international) please be in touch with us. If we are unable to track the shipment, the customer will either be resent their order or provided with a refund.


Please note that:

OptiCell Pty Ltd. is subjected to the Consumer protection law.
According to the law: There are no returns or refunds on Food supplements.


Refunds will be given if:

If product packing is found damaged, the packing appears to be tampered with or a quality issue is detected with the contents of the products, then a return can be lodged for the products, to our offices within 48 hours of delivery.



If you have any questions concerning our return policy, please contact us at:

+27 (0) 12 285 0222 (Landline)
+27 (0) 64 682 3934 (WhatsApp)
info@opticell.co.za (Email)



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Contact Info

587 Leyds Street, Muckleneuk, Pretoria, 0002

Phone: +27 12 285 0222 or WhatsApp:  +27 64 682 3934

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